1. Overview

The Indian Heart Association delivers certifications, QR-verified ID cards, trauma response first-aid kits, and candidate materials across India. This policy sets out dispatch timelines, delivery partners, and shipping protocols.

2. Items We Ship

• First Responder Certificates & ID Cards: Official printed certificates and laminated QR ID cards dispatched following 2-Day training assessment and empanelment.
• Emergency First-Aid Kits: Standardized home, vehicular, industrial, and Bike Ambulance medical responder kits.
• CPR & Training Manuals: Handbooks and quick-reference BLS algorithm charts.

3. Delivery Areas & Timelines

We deliver to all serviceable pin codes across all 28 States and Union Territories via India Post Speed Post and courier partners. First Responder ID credentials are dispatched within 7–10 working days post candidate assessment.

4. Lost, Damaged, or Incomplete Shipments

Report damaged or missing parcels within 7 days of delivery receipt. Email info@ihajobs.com with candidate enrollment ID and photographs of damage for prompt re-dispatch.